1. What Do We Do With Your Information?
When you purchase from our store, we collect the personal information you provide such as your name, address, email address, and payment details. We also automatically receive your computer’s Internet Protocol (IP) address when you browse our store, which helps us learn about your browser and operating system.
With your permission, we may send you marketing emails and SMS messages about our store, new products, promotions, and other updates.
2. Consent
How we get your consent: By providing personal information to complete a transaction, verify your payment, place an order, arrange for a delivery, or request a return, you consent to us collecting and using your information for that specific purpose.
Marketing: If we ask for your information for secondary purposes, such as marketing, we will ask directly for your consent or give you the option to say no.
How to withdraw consent: If you change your mind after opting in, you may withdraw your consent at any time by contacting us at info@emraldlabs.com.
3. Disclosure
We may disclose your personal information if required by law, or if you violate our Terms & Conditions.
4. Shopify
Our store is hosted on Shopify Inc., which provides our online e-commerce platform. Your data is stored securely through Shopify’s data storage, databases, and application.
Payment: If you use a direct payment gateway, Shopify stores your credit card details encrypted under PCI-DSS (Payment Card Industry Data Security Standard). Information is only retained as long as necessary to complete the transaction. For more details, please read Shopify’s Terms of Service and Privacy Policy.
5. Third-Party Services
In general, third-party providers we use will only collect, use, and disclose your information to the extent required to perform their services.
However, some providers (such as payment processors) may be located in or operate under jurisdictions different from yours or ours. For example, if you are located outside the United States and your payment is processed in the U.S., your data may be subject to U.S. laws.
Once you leave our website or are redirected to a third-party site or application, this Privacy Policy and our Terms & Conditions no longer apply.
Links: When you click links on our store, they may direct you to other websites. We are not responsible for the privacy practices of other sites and encourage you to review their policies.
6. Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, access, disclosure, alteration, or destruction.
If you provide credit card details, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with PCI-DSS requirements and follow additional industry standards.
7. Cookies
We use cookies to improve your shopping experience. Examples include:
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_session_id: Stores session details.
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_shopify_visit: Tracks number of visits (30 min duration).
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_shopify_uniq: Counts number of visits (expires daily).
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cart: Stores cart contents (2 weeks).
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_secure_session_id: Session information.
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storefront_digest: Used if the shop has a password, to determine access.
You can choose to opt-out of cookies via your browser settings, though this may impact your site experience.
8. Age of Consent
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect immediately when posted. If we make material changes, we will notify you here so you know what information we collect, how we use it, and under what circumstances we may disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners to continue serving you.
10. Questions & Contact Information
If you would like to access, correct, amend, or delete any personal information we hold, register a complaint, or request more information, please contact our Privacy Compliance Officer at: info@emraldlabs.com