Hi there,
Thank you for your honest feedback on our Creatine HCL, we really appreciate you taking the time to share your experience.
We’re sorry to hear that your product didn’t meet expectations. Minor variations in texture can occasionally occur due to humidity exposure, as Creatine HCL is naturally very hygroscopic (it absorbs moisture easily). This can sometimes cause clumping, but it does not impact the purity or effectiveness of the creatine itself.
In regards to taste — Creatine HCL is naturally more bitter than Creatine Monohydrate due to its hydrochloride form.
We do appreciate your honest feedback.